Refund & Return Policy
We want you to love your Ghibli treasures. If you're not completely satisfied, we're here to help with our 30-Day Happiness Guarantee.
1. 30-Day Easy Returns
You have 30 days from the date of delivery to request a return or exchange for any unworn, unwashed item in its original condition.
To start a return, simply contact us at [email protected] with your order number and photos of the item.
2. Damaged or Defective Items (100% Free Replacement)
If your item arrives with a print defect, fabric flaw, or was damaged in transit, please send us a photo of the defect within 7 days of delivery.
We will immediately send you a brand new replacement at zero cost to you, or issue a 100% full refund.
3. Refund Processing
Once your return is received and inspected, we will notify you and process your refund immediately. A credit will automatically be applied to your credit card or original method of payment within 3-5 business days.