Payment & Billing Policy

We accept a comprehensive selection of safe and verified payment options for your convenience:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club.

• PayPal: Pay securely using your PayPal account balance, linked bank account, or PayPal Credit.

• Digital Wallets: Apple Pay and Google Pay for one-tap checkout on supported mobile devices and browsers.

All prices, shipping fees, and transactions are denominated and billed in United States Dollars (USD $).

There are zero hidden checkout fees, surprise surcharges, or foreign transaction markups added by our store. Applicable state sales taxes are calculated transparently prior to payment confirmation.

Your financial security is our highest priority. Our checkout infrastructure is powered by Level 1 PCI-DSS compliant payment gateways with bank-grade 256-bit SSL encryption.

We never store, see, or have access to your full credit card number or CVV security code on our servers. All sensitive cardholder information is encrypted and transmitted directly through PCI-compliant tokenization.

Your payment method will be charged at the time your order is submitted. An itemized electronic receipt and order confirmation will be dispatched to your provided email address immediately.

The charge will appear on your card or bank statement as 'Cute Totoro LLC' or 'TOTORO*STUDIO'.

If you have any questions regarding a charge or need an updated VAT/commercial invoice, please contact our billing department at [email protected] or call +1 (307) 218-3688.

We employ automated anti-fraud screening protocols. In rare cases where a transaction triggers high-risk security warnings, we may request secondary verification before dispatching goods to protect cardholders from unauthorized activity.